Your DVA Claims Support Journey
We listen, we support, we help you build a strong claim.
“They stood for us with courage. We stand for them with gratitude. Lest we forget.”
Guiding You Through the DVA Claims Process
We understand that navigating the DVA claims process can feel overwhelming. That’s why our approach is simple, supportive, and built around you. At Veterans HMC, we take the time to listen to your story and collaborate with you to develop a comprehensive psychiatric report — crafted with precision, care, and the expertise needed to strengthen your claim.
We believe every veteran deserves recognition and respect. With us, you’ll receive not only professional assessments but also compassionate support and meaningful follow-up care — ensuring you feel heard, valued, and supported throughout the entire journey.
If you require additional or ongoing care, we can connect you with trusted healthcare professionals to create a personalised, holistic care plan tailored to your individual needs.
Call: 1300 470 332
STEP 1 Initial Claim Assessment
We understand that sharing your experiences can be deeply personal and sometimes difficult. That’s why our initial assessment is conducted via secure telehealth — offering a safe, confidential, and convenient space to discuss your story. Our team will listen with care and respect to better understand your needs and tailor a personalised support plan just for you.
STEP 2 Collaborative Diagnosis via Telehealth
After your initial assessment, we work with you to establish a clear and accurate diagnosis that reflects your current mental health needs. This collaborative approach ensures that nothing is missed, forming the foundation for a strong, evidence-based claim.
STEP 3 Creating Your Personalised Report
Using the insights from your diagnosis, our qualified mental health professionals carefully prepare a detailed and personalised psychiatric report. Crafted with precision and expertise, this report is tailored to support your DVA mental health claim with the highest level of clinical accuracy and compassion.
STEP 4 Seamless Collaboration & Submission Preparation
Teamwork is key. We coordinate with you, your DVA advocate, and your wider support team to ensure all documentation is complete, accurate, and submission ready. Every report is thoroughly reviewed to help ensure your claim is backed by strong, well-documented evidence.
STEP 5 Ongoing Support Through Your Claim Submission
While the official submission is completed by you or your DVA advocate, Veterans HMC remains by your side. We ensure all reports are delivered promptly and offer continued support if further information or assessments are needed. Our commitment doesn’t end after the report we’re here for follow-up consultations, care plan adjustments, and continued support as your journey evolves.
